Scaffolded dashboard • Wire to real data via Agumbe
Ticket Details
Fill in the ticket details, choose the correct queue and priority, and optionally assign an owner.
Subject
Queue
Priority
Initial Status
Requester Name
Requester Email
Description
Internal Note (not visible to customer)
Assign To
Tags
Create Ticket
SLA & Routing Guidance
Choosing the Right Queue
Priority Guidelines
Internal Notes Best Practices